Why Pay €49/Month for a Client Portal?
You went looking for a client portal and a lot of options land around €49 a month. That is a real number — enough to be worth a moment's thought, not enough to need a business case. The useful question is not whether €49 is too much. It is what €49 should buy, because at that price two very different products are competing for the same money.
Quick answer (TLDR)
- At around €49/month you are choosing between an all-in-one suite and a serious portal plan — they cost the same and do different jobs
- A suite bundles CRM, project management, invoicing and contracts around the portal; you pay for all of it whether or not you use it
- A focused portal at that price should spend the money on capacity instead: storage, large files, team seats, and a countersigned DPA
- Work alone with modest volumes? An entry plan is usually enough. Add a colleague or regulated client work and the step up pays for itself
The two things €49 buys
Option one is the suite. Open the feature list and you will find a CRM with a contact database and pipeline stages, a project manager with tasks and boards, invoicing, proposals, and contract signing — all wrapped around the file-sharing bit you came for. That is a real product for a real buyer. But the price is set by the whole bundle. The portal is the doorway; the CRM and the project manager are the house.
Option two is capacity. A focused portal does a short list well — a private space per client, files out, documents back, comments and status per file — and spends your €49 on doing that list at scale rather than on adjacent products. More storage, bigger files, seats for your colleagues, and the paperwork that regulated clients ask for.
Neither is wrong. They are answers to different questions.
The question that sets your price
There is one question that decides which side you are on: will you actually run your business inside this tool?
If you will manage your sales pipeline, send every invoice, and track every project there, the suite earns its price — you are consolidating five tools into one bill. Tools like HoneyBook and Copilot are built for exactly that buyer, and for them the number makes sense.
If you already have a CRM, or invoice through your accountant, or manage projects somewhere else — or you simply don't need any of that — then most of a suite subscription buys features you will never open. You are renting a house to use one room in it.
What Droplana's €49 plan is for
Droplana is the focused option, so its pricing spends the money on capacity rather than on adjacent products. The Practice plan sits at that €49 mark, and it is worth being concrete about what the step up from the entry plan actually buys:
- Team seats. Practice includes five seats, owner included, so colleagues work in the same account instead of forwarding files to each other. The entry Solo plan is a single seat — this is the most common reason people move up.
- Storage and file size. 250 GB of storage and files up to 2 GB, rather than Solo's 50 GB and 1 GB.
- A countersigned DPA. Not a PDF you download and file — one we counter-sign. If you handle client data under GDPR Art. 28, your compliance officer will ask for exactly this.
- Priority support, which matters more once a portal is the channel your clients actually use.
What it does not include is a CRM, an invoicing engine, or a project board — deliberately. There is nothing to configure and nothing to keep tidy, because those aren't the job. See pricing for the full table, and the FAQ for limits, storage, security and what clients see.
Real examples
A freelance consultant working alone. She tracks leads in a spreadsheet and invoices through her bookkeeper, and she is happy with both. What she lacks is a clean place to send deliverables and collect signed forms and IDs back. A suite would solve the portal problem and hand her a CRM and an invoicing tool she has no intention of using. But she also doesn't need five seats or 250 GB — the entry plan covers her, and she should not pay €49 to prove a point.
A three-person accounting practice. Same portal need, different shape. All three need access to client files, they are collecting tax documents under a confidentiality duty, and their clients' data protection officers ask for a processing agreement. Here €49 is not a stretch — the seats alone justify it, and the countersigned DPA is not something the cheaper plan offers at any volume.
The deciding factor in both cases was not the price. It was honesty about which features get opened on a Tuesday.
Where Droplana fits
Droplana is deliberately narrow. Every client gets their own private portal — no account to create, no app to install. They verify by email once and their device is remembered for 90 days. You share files, the client uploads or photographs documents back from any device, and every file carries its own comments and status. That is the whole product.
What it is not: it is not a CRM, and it is not a project manager. If you want your contacts, pipeline, invoicing, and tasks in one place, buy the suite — it is a legitimate choice and Droplana won't replace it. If you want the portal, done properly, without paying for everything around it, that is exactly what Droplana is for. It's worth reading what a client portal actually is before deciding which half of that you need.
How to decide without overpaying
- List the jobs you need done. Sharing files, collecting documents, messaging the client — or also CRM, invoicing, and project tracking?
- Cross off what you already have. If your CRM, invoicing, and PM tools are working, a suite duplicates them.
- Count the seats. One person is one plan. Two or more usually decides the tier on its own.
- Check what your clients' paperwork requires. Regulated work often needs a countersigned DPA, and that sits on the higher tier for a reason.
- Start lower than you think. If you're still on email today, our guide on when to upgrade from email to a portal helps you time the switch — and you can move up once seats or storage actually bind.
Conclusion
€49 a month is a fair price for a client portal — as long as you know which €49 you are buying. Pay it for a suite only if you will use the CRM and the project manager inside it. Pay it for a focused portal when you need the seats, the storage, and the paperwork that comes with real client work. Match the tool to the jobs you actually have, and start on the smallest plan that does them.
Start a client portal for free — see pricing for where you land when you're ready.