Choose a plan for your team.
A private document portal per client. Free for 3 clients; paid plans have unlimited clients.
Start free with 3 clients. No credit card required.
The tools you need, on every plan.
Share files, leave comments, request documents with checklists and sign PDFs in your browser. Your logo is included too.
Clients never pay or create an account. EU hosting, encryption and data export included.
Save 2 months with annual billing
Free Start here
For your first 3 clients
€0/monthNo credit card required
- Just you
- 3 clients
- 2 GB storage
- Up to 100 MB per file
- Files kept for 6 months
Solo
For independent professionals
€19/month+ tax
€190/year+ tax
- Just you
- Unlimited clients
- 50 GB storage
- Up to 1 GB per file
- Email support
Practice
For small firms
€49/month+ tax
€490/year+ tax
- Team size: 5
- Unlimited clients
- 250 GB storage
- Up to 2 GB per file
- Priority support
Studio
For growing teams
€99/month+ tax
€990/year+ tax
- Team size: Unlimited
- Unlimited clients
- 1 TB storage
- Up to 5 GB per file
- Priority support
- Personal setup call
On Free, each file expires 180 days after upload. Your clients and their access stay active, so you can keep sharing new files. Active paid plans have no plan-imposed retention limit. Expiry settings, deletion and cancellation rules still apply; a persistent portal address does not guarantee permanent file availability. Team sizes include you. No setup fees or automatic overage charges. Prices exclude applicable tax.
Compare plan details
| Included | Free | Solo | Practice | Studio |
|---|---|---|---|---|
| Team size | Just you | Just you | 5 | Unlimited |
| Clients | 3 | Unlimited | Unlimited | Unlimited |
| Storage | 2 GB | 50 GB | 250 GB | 1 TB |
| Maximum file size | 100 MB | 1 GB | 2 GB | 5 GB |
| File retention | 180 days from upload | No limit | No limit | No limit |
| Your Droplana address | Includes a random suffix | Your chosen name | Your chosen name | Your chosen name |
| Data Processing Agreement | Standard | Standard | Countersigned available | Countersigned available |
| Support | Priority | Priority | ||
| Personal setup call | Not included | Not included | Not included | Included |
Need more storage?
Add 500 GB for €15/month + tax, or €150/year + tax. Each storage add-on also raises your maximum file size to 5 GB.
Available on all paid plans from your billing page. Add more than one for another 500 GB each. Your team size stays the same.
Frequently asked questions
Choosing a plan
When should I upgrade from Free?
Upgrade when you need more than three clients, more than 2 GB of storage or files kept longer than 180 days after upload. Solo includes unlimited clients, 50 GB and no plan-imposed file retention limit while your paid subscription is active, for €19/month plus tax. Choose Practice or Studio if colleagues also need access. Practice includes you and up to four colleagues; Studio has no team-size limit.
Free is also the trial: there is no separate paid-plan trial. You are not charged automatically when you reach a limit.
Do clients need to create an account?
No. You add the client and share access to their portal. By default, they verify their email on a new device, which is then remembered for 90 days. There is no signup form or password. Clients never pay. Add multiple email addresses when several people on the client side need access; each verifies from their own inbox.
Is PDF signing included, or is it a paid addon?
Included, on every plan. Type, draw, or upload a signature and sign a PDF right in the portal - no addon, no separate signing product. Clients must verify their email before signing. This is not a qualified electronic signature. See how PDF signing works.
What support comes with each plan?
All plans include email support. Practice and Studio include priority support, handled ahead of standard requests. Studio also includes a setup call.
Files and storage
How long are files kept on the Free plan?
Each file is kept for 180 days after upload, then it expires. Only files expire: your clients and their access stay active, so you can keep sharing new files. Active paid plans have no plan-imposed retention limit. Expiry settings, deletion and cancellation rules still apply; a persistent portal address does not guarantee permanent file availability.
What is the Storage addon?
The Storage addon (€15/mo + tax, €150/yr + tax) adds 500 GB of storage to your plan and raises the maximum file size to 5 GB. It stacks - each addon adds another 500 GB. Available on Solo, Practice, and Studio, added from the billing page after you subscribe.
Add more than one for another 500 GB each. Removing an addon does not delete files; if you exceed the new storage limit, new uploads are blocked until you are below it.
What happens if I exceed my storage?
When an upload would push you past your storage limit, we block the upload and offer an upgrade link. Already-uploaded files stay where they are.
There are no automatic overage charges.
What if a single file is too large?
Max file size is 100 MB on Free, 1 GB on Solo, 2 GB on Practice, and 5 GB on Studio or with a Storage addon. If you need to share something larger, split it or use a temporary tool to deliver the original, then keep the working files in Droplana.
Can I take my files and data with me?
Yes. Export account data as JSON from the Account page and download files for one client or the whole business. ZIP downloads support up to 2 GB or 2,000 files; for larger exports, use folder download in Chrome, Edge or another Chromium browser. See the export instructions.
Can I import files from another tool?
There is no automatic migration tool or integration. Download files from your current tool and upload them to the appropriate client portals. You can select or drag in multiple files at once.
Billing and changes
What payment methods do you accept?
All major credit and debit cards, processed by Creem. Creem also supports a range of alternative payment methods depending on your region.
Are taxes included in the listed price?
Listed prices (€19, €49, €99/mo, plus the €15/mo Storage addon) are exclusive of any applicable taxes. Creem calculates and adds tax based on your location at checkout. EU consumers see VAT added; B2B EU customers with a valid VAT number qualify for the reverse-charge mechanism. US customers in states that levy sales tax on digital services see that added.
Can I pay annually for a discount?
Yes. Use the monthly/annual toggle above the pricing cards. Annual billing is roughly two months free compared to paying monthly - Solo €190/yr instead of €228, Practice €490/yr instead of €588, Studio €990/yr instead of €1,188. Switch between monthly and annual any time from the billing page.
Can I upgrade or change plans mid-month?
Yes. When you move to a higher plan or add storage, Creem pro-rates the difference for the rest of your billing cycle and charges it straight away. A move to a lower plan takes effect at the end of the current billing period, with no refund for the unused part.
Can I downgrade or cancel?
You can change plans, storage levels, or cancel at any time from the billing page. After cancellation you keep full access until the end of your billing period plus a 15-day grace period. After that the account moves to Free plan limits.
If you have more than three clients, your three most recently created clients keep portal access. The others lose access, but nothing is deleted straight away: their files are kept, and access returns when you upgrade. After the grace period, existing files are capped at 90 days from its end and 365 days from upload, whichever comes first. An earlier expiry still applies. This cancellation rule is separate from the 180-day limit for new Free-plan uploads.
Do you offer a refund?
Refund requests must be submitted within 14 days of your transaction date and are reviewed by Creem on a case-by-case basis. EU/EEA, Swiss, and UK consumers have a 14-day statutory right to withdraw from eligible digital purchases. To request a refund, use the "View receipt" or "Manage subscription" link in your purchase confirmation email, or visit creem.io and select "Request refund". For details, see the Refund Policy.
Will pricing increase?
We commit to giving existing customers at least 60 days notice of any price changes, and we honor existing prices for current customers for at least 12 months after any change.
Still have questions?
- Billing and refund questions: contact Creem directly at Creem.io.
- Product and pre-sales questions: hello@droplana.com.
- Invoice or billing-related product questions: billing@droplana.com.
- Security and compliance: security@droplana.com.
A real person responds, usually within a day on weekdays.