One place for the documents going both ways

You send the finished work. Your client sends the documents you need to finish the next piece. When those two directions spread across email threads and shared links, finding what is still missing becomes work of its own.

Droplana is a client document portal for professional service businesses. Each client gets a private, persistent portal for that exchange, and opens it without creating an account: documents in, work back, and comments attached to the file they concern. Checklists show what has arrived; in-browser PDF signing keeps a signed copy beside the original.

Who operates Droplana

Ubique d.o.o., a company registered in Croatia, develops and operates Droplana.

Company detail	Published information
Registered seat	Kikićeva 7, 10000 Zagreb, Croatia
VAT ID (OIB)	HR 90787328659
Operator location	Croatia, European Union
Product contact	support@droplana.com

Your agreement is with this company. The Terms of Service state the governing law and contractual conditions. The DPA explains the operator's processing obligations.

Droplana publishes the product guides on this site. A Droplana byline identifies the publisher; it is not an independent endorsement or professional review. Named reviewers, when shown, have a stated review scope and date.

What the product is built to do

The unit of organization is the client relationship. You can send a statement, ask for missing receipts and return the completed work through the same portal without introducing a project board or CRM.

For example, the fictional client below has provided two requested documents. Equipment receipts are still missing. They can upload a file or photograph paper from their phone.

Product demonstration using fictional data, not a customer testimonial. Inspect the actual app capture.

An upload tells you a document arrived. You still review its contents. If a page is missing, leave a comment on that file. When the work is ready, upload it to the same client portal. The guide to client portal software explains the category and what to check before choosing one.

Who it fits

Droplana suits recurring client document exchange alongside your existing work tools:

• Accounting and bookkeeping: request source documents and return completed work.
• Legal practices: exchange permitted intake documents and engagement paperwork, within the service's access and content limits.
• Financial advisers: collect review documents and return advice files; document receipt does not perform suitability or identity checks.
• Mortgage brokers: collect application documents and discuss incomplete uploads; no lender integration or underwriting.
• Consultants and agencies: collect inputs, send deliverables and keep file feedback together.

Simplicity comes first, and there is more behind it for businesses that want it. An AI assistant or automation tool can connect to the account through Droplana's MCP server, working on metadata such as filenames, checklist state and comments, never on a document's contents. Outgoing webhooks can tell your other systems when a document arrives or a checklist is complete, and your team can sign in with Google or Microsoft. All of it is on every plan, and none of it is needed to use the portal.

It is not the right tool if you need a CRM, project management, a document editor, a native connector that files documents into another product, per-file permissions between team members, or a qualified electronic signature. We would rather say that here than after you sign up. The security page explains the access boundaries.

Where the data lives

Files, comments and metadata are stored on Hetzner infrastructure in Germany. Brevo in France delivers transactional email, and Creem, an Estonian Merchant of Record, handles billing. Requests your browser makes during sign-in or to other providers are separate from where files are hosted; the Privacy Policy and Cookie Policy describe those flows.

Connections use TLS. Files use AES-256 encryption with a key derived per file. This protects against a storage-only breach, not compromise of the application host holding the master key. It is not end-to-end encryption. A DPA is available on all plans; hosting in Germany does not by itself establish that your entire workflow is compliant.

How Droplana is funded

The business pays a monthly or annual subscription. Clients never pay. Paid plans include unlimited clients, with separate storage, per-file and team limits. Storage addons are available on paid plans.

Free supports a small first exchange with 3 clients, 2 GB total storage and files up to 100 MB. Free files are kept for up to 180 days after upload; only files expire, not the client relationship. Active paid plans have no plan-imposed retention limit, but expiry, deletion and cancellation rules still apply.

Read the full pricing details before choosing a plan.

What we will and will not do

• We keep the client side simple. Clients open their portal without an account, a password or an app, and it should work without a manual.
• We do not bill by surprise. There is no overage billing: reaching the storage limit blocks new uploads, and existing files stay available under their normal retention rules.
• We do not market to you through tracking. No marketing emails, no tracking pixels in emails and no advertising trackers. The Cookie Policy lists what the website and the app store in your browser.
• We do not keep your data from you. Export your account data as JSON and download client files as a ZIP whenever you like.
• We do not invent proof. App screenshots show the actual product with fictional businesses and clients unless a caption says otherwise. They show what the interface does, not customer adoption or measured savings, and editorial illustrations are not app screenshots. We do not publish customer counts, testimonials or results we cannot show.
• We do not promise what we have not committed to. This page does not promise a general support response time or a contractual uptime SLA.

Contact and support

Write to support@droplana.com for product and account questions. Include the task you are trying to complete and the error text, if any. Avoid attaching private client documents to an initial support request.

For a security concern, use security@droplana.com. To request a countersigned DPA, use dpa@droplana.com; countersigning is included on Practice and Studio. Those plans also include priority support, and Studio includes a setup call.

The instructions cover first-client setup and the client's phone flow. The FAQ covers access, files, billing and product limits.

Find Droplana elsewhere

LinkedIn · X · Product Hunt · Capterra · SaaSHub · GetApp · Software Advice · Indie Hackers · Instagram

A listing on a product directory is not a customer endorsement.

Questions about Droplana

Who operates Droplana?

Droplana is developed and operated by Ubique d.o.o., registered in Zagreb, Croatia, European Union. Its registered seat is Kikićeva 7, 10000 Zagreb, Croatia, and VAT ID is HR 90787328659.

Where are client files stored?

Files, comments and metadata are stored on Hetzner infrastructure in Germany. Brevo handles transactional email and Creem handles payments. Identity-provider and browser font requests are separate flows described in the policies. A DPA is available on every plan.

Do clients need an account or pay?

No. Clients do not create a Droplana account, choose a password or pay for access. The business pays for its plan. Strict access is the default and verifies an authorized email on a new device; no signup does not mean no verification.

Are the demo businesses real customers?

No. Marketing app captures use fictional businesses and client data to demonstrate the actual product. They are not testimonials or evidence of customer results. Any illustrative workflow or estimate should be read as an example, not an observed saving.