Post-Brexit, the UK is a third country. That may or may not matter to you
MyDocSafe is a document security and onboarding platform from a UK company: client portals, e-signature, automated onboarding, forms and workflows in one product. Droplana is a client document portal and nothing else, operated by an EU company and hosted only in Germany. There are two separate questions here - how much platform you need, and whether your clients care that data leaves the EU.
Two questions, and they are independent
People arrive at this comparison for one of two reasons, and it helps to separate them.
The first is scope: do you want a platform that handles onboarding, signing and document storage together, or a narrow tool that does the document part and leaves the rest alone?
The second is jurisdiction: does it matter to you or your clients that a UK provider sits outside the EU?
They are unrelated questions and the answers can point in opposite directions. Take them one at a time.
Jurisdiction, stated carefully
Since Brexit the UK is a third country under the EU GDPR. Transfers of personal data there rest on the European Commission's adequacy decision for the UK. That is a real and working legal basis, and for most firms this is a settled non-issue.
Where it stops being a non-issue is when the requirement is worded in a particular way. "Data is adequately protected" and "data remains within the EU" are different sentences, and plenty of client contracts, tender documents and internal policies use the second one. If yours does, an adequacy decision does not satisfy it, however sound it is in law.
Droplana is operated by an EU company and stores files, comments and metadata exclusively on Hetzner infrastructure in Germany, with a Data Processing Agreement available on every plan including the free one. We wrote up the distinction between where data sits and who has legal reach over it in what EU hosted actually means.
If nobody has ever asked you this question, skip the whole section. It decides some purchases completely and is worth nothing in others.
Scope, which decides more of these
MyDocSafe is a platform. Portals, e-signature, onboarding automation, forms and workflow, sold as a set. The value proposition is consolidation: one vendor, one bill, one place where the client-facing process lives.
That is a genuinely good deal when you need most of it. Consolidation is real value, and a firm currently running a portal, a separate signing tool and a form builder is paying three times for an integration it has to maintain by hand.
Droplana is the opposite bet. It is one job: a private portal per client for documents going both ways, with a checklist, comments, status and in-browser signing. There is no onboarding engine, no form builder and no workflow. That means there is little to configure before the first client uses it, and it also means it will not replace three of your tools.
The question to ask is how much of the platform you would switch on. Buying breadth you never use is how firms end up with an expensive system nobody fully understands.
Side-by-side
| MyDocSafe | Droplana | |
|---|---|---|
| Shape | Document and onboarding platform | Client document portal only |
| Client portals | Yes | Yes, one per client, permanent link |
| Client account required | Check mydocsafe.com | None |
| E-signature | Yes, a core product area | In-browser PDF signing, not certificate-based |
| Onboarding automation and workflow | Yes | No |
| Custom forms | Yes | No - the checklist asks for documents |
| Document checklist with per-item status | Check mydocsafe.com | Yes, with reusable templates |
| Automated chasing | Yes | Yes, opt-in: 7-day client nudge, 14-day escalation to you |
| Per-file comment thread | Check mydocsafe.com | Yes, on every file |
| Bulk export | Check mydocsafe.com | Yes - ZIP everything for a client (or the whole business), or just a selection |
| Custom branding | Yes | Logo only |
| Company | United Kingdom | Croatia (EU), hosted Hetzner Germany only |
| Pricing shape | Per plan and user count | Flat per business, unlimited clients |
MyDocSafe's plans and features change. Check mydocsafe.com rather than trusting this page.
On signing, since both products claim it
Worth being precise, because the word covers different things.
Droplana signs a PDF in the browser. You or the client type, draw or upload a signature, place it on the page and save. The signed file is stored as a new item with the original preserved, carrying a notation caption and a scannable QR code. Every signature is recorded server-side with who signed, when, from what IP and which login they used, and anyone can check it on a public verification page that includes a "does this file match" hash comparison.
Signing requires an email-identified session, so a client holding only a permanent link cannot sign; they must have verified by email magic link, Google or Microsoft. Once verified, the 90-day remembered device carries that identity forward.
What it is not: a certificate-based or qualified electronic signature. There is no PKI, no identity verification beyond the login, and no notarisation. We do not describe it as tamper-proof. If your work requires a qualified signature under eIDAS, check what MyDocSafe provides against what your regulator demands, and do not take either vendor's marketing word for it.
What Droplana does not do
- No onboarding automation or workflow engine.
- No custom forms.
- Logo only, not full branding. Your logo replaces ours in the portal header, on your own subdomain - no accent colour, no custom domain.
- No integrations and no public API.
- No due dates on checklist items. Reminders run on inactivity.
- No qualified or certificate-based signature. Covered above.
- Not general storage, not project management, not internal team collaboration.
Who should pick which
Pick MyDocSafe if: you want one vendor covering onboarding, signing and document exchange; you need workflow and custom forms; qualified or certificate-based signing is a requirement; branded client-facing pages matter; or UK jurisdiction is fine for you and your clients.
Pick Droplana if: you only need the document layer and already have the rest; you want an EU company on German infrastructure rather than an adequacy decision; you want to be running the same afternoon with nothing to configure; or your clients will not tolerate creating an account.
For what the per-client structure looks like in daily use, see the accounting practices page, the legal page or the client portal guide.
Check our simple pricing (or start free)
Free
Try it with up to three clients.
€0
- 3 clients
- 2 GB storage
- 100 MB max file size
- Max 90 day file retention
- 1 seat (owner only)
- Droplana address with a random suffix
Solo
For one person managing client documents.
€19/mo+ tax
€190/yr+ tax
- Unlimited clients
- 50 GB storage
- 1 GB max file size
- Unlimited file retention
- 1 seat (owner only)
- Your chosen Droplana address
Practice
For teams of up to 5, including you.
€49/mo+ tax
€490/yr+ tax
- Unlimited clients
- 250 GB storage
- 2 GB max file size
- Unlimited file retention
- 5 seats (owner included)
- Your chosen Droplana address
- Countersigned DPA available
- Priority support
Studio
For teams of up to 15, including you.
€99/mo+ tax
€990/yr+ tax
- Unlimited clients
- 1024 GB storage
- 5 GB max file size
- Unlimited file retention
- 15 seats (owner included)
- Your chosen Droplana address
- Countersigned DPA available
- Priority support
- Onboarding setup call
All plans include document checklists, file comments and in-browser PDF signing.
Your logo, EU hosting, encryption and data export are included too.
No per-client fees, setup fees or automatic overage charges. Prices exclude applicable tax.
Related comparisons
For another onboarding platform, see Droplana vs Clustdoc. Firms comparing document platforms can read Droplana vs ShareFile, and for encryption-first storage, Droplana vs Tresorit.